FAQ - Frequently Asked Questions - for Guests
 1. How do I reserve my hotel room?
 2. How can I be sure that my credit card information is secure?
 3. How do I know my reservation is confirmed?
 4. How do I get a receipt for my hotel room?
 5. What about group discounts?
 6. How do I make a reservation for someone else?
 7. How do I cancel a reservation?
 8. How do I change hotels?
 9. Which credit cards are accepted?
10. Who can I contact for help with the system?
1. How do I reserve my hotel room?
Our established reservation process allows you to make a simple and fast booking:
  • Choose your destination and enter your dates on the main page, press “search”
  • You will be taken to a list of all hotels available at the requested time period
  • Inform yourself about desired hotels by clicking on their pictures
  • You will see the property’s description, facilities and photos
  • Press the “Book It” button and a reservation form will open in a new window
  • Choose the type and number of rooms, and enter any additional wishes
  • To proceed to the “Customer Information” form press the “Book” button
  • Fill in your credit card information in this SECURED form, enter personal data and confirm
  • Your reservation will be confirmed immediately
  • Check your inbox for the confirmation email from AllHotels-Inn, print it out and present upon arrival at the hotel
We wish you a nice journey!
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2. How can I be sure that my credit card information is secure?
AllHotels-Inn respects your privacy and security. We never give away your private information to any third party. All payment procedures on the website are performed using Internet security encryption provided by Netscape's Secure Sockets Layer protocol (SSL) and Payflow Link. Payflow Link is a secure, VeriSign-hosted, Internet payment solution. It allows you to securely connect to VeriSign's secure server and use it. When you click the Pay button on our Website, you are redirected to a sequence of secure Payflow Link order processing forms hosted on the VeriSign Payment Services servers. When you submit the Payflow Link order form, VeriSign acts as the gateway to the transaction processing networks (much like the swipe machine for physical credit cards). Once the transaction is processed, you are returned to our site. Payflow Link sends you and us e-mail receipts and returns transaction data to our site.
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3. How do I know my reservation is confirmed?
Check your inbox for the confirmation email from AllHotels-Inn after completing your reservation. Print it out and present upon arrival at the hotel.
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4. How do I get a receipt for my hotel room?
The confirmation email contains all payment details and serves as a receipt for services provided by AllHotels-Inn. You can receive the hotel’s receipt upon arrival at the hotel.
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5. What about group discounts?
You can often benefit from special discounts if you make a reservation for a larger group (usually more than 5 persons traveling together). Please use the “Make a group request” button on the hotel’s page in order to negotiate special condition for your group.
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6. How do I make a reservation for someone else?
In order to make a booking for a third person, provide his or her name in the "guest’s name" field.
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7. How do I cancel a reservation?
If you decide cancel a reservation, follow the cancellation link in the confirmation email and follow the the step-by-step instructions. The cancellation policy conditions of the respective hotel will apply.
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8. How do I change hotels?
To change hotels, you will have to cancel your original reservation and book another hotel.
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9. Which credit cards are accepted?
You can pay with Visa, MasterCard and American Express.
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10. Who can I contact for help with the system?
You are always welcome to contact our Customer Service at partner@allhotels-inn.com.
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